How do you attach something with a solid immobile ring inside the “hook” to a bike rack? No instructions, will be returning if I can’t resolve this issue. The hooks on the product I received look nothing like the ones on the product page photos, despite the rest of the item matching. ???

This is a very capable pannier bag, but I think it tries to do too much. The main compartment is pretty small for my needs; carrying two ebike batteries when my bike is parked. The inside, removable bag, the pannier hooks, the sections holding the helmet net and the backpack straps all push towards the inside of the main compartment making it seem even smaller. If you don't have much to carry this will work for you. But it is just too small for me.

I use this bag for my bike rides and this mounts perfectly on my NIU UQI bike. Great quality and spacious. Recommend for anyone looking for a decent rainproof bag.

We purchased 2 of these for our bicycle trip to Tuscany. We picked them because of the capacity, water proof features and mounting/carrying configuration options. They served us very well as our only carry on bag for flights (shoulder strap), Pannier for riding, and walk around bag for general use (back pack straps). They performed very well, including protecting electronics while traveling and riding in the rain. A water bottle does fit into the side pockets, and the helmet carrying option works well. The compartment that holds the back pack straps doubles as a large, flat storage pocket when not in use.This is a great tool for those who know how to pack and travel!

Es muy buen producto la uso para mis traslados a la oficina en bicicleta además como maleta del gym y lonchera tengo 8 meses de uso rudo y no ha fallado en ninguno de sus componentes

Tiene un tamaño justo para llevar las cosas que uno ocupa al salir en bicicleta, no más. Lleva solo lo necesario, con la ventaja de que es a prueba de agua.

I was going to give this rave reviews before it ate my headphones/buds wired not Bluetooth. It was the inside of that small pocket outside. The rubbery hard plastic texture gripped one side of my buds so tight that it broke the headphones. And in other bag packs I’ve tugged harder and still didn’t get damaged. It should’ve been a different material inside but whatever. I’m sure most people won’t have that problem seeing that most people are using Bluetooth wireless buds.I also wished the smaller pocket below that kept the straps for the helmet was more convenient. It feels like they intended to only have the helmet straps in there and nothing else. I don’t have a helmet so I’m not going to be pulling it out anytime soon. It should feel optional instead of a mandatory thing being sewn into the pocket instead of being detachable. Because I’m sure I’m not the only person who buys this bag and don’t use very feature on it that it’s intended for. I still put small things in there from time to time and I think in the future I will cut out that helmet strap to make it more spacious for putting things in there.The traps for placing over the shoulders are surprisingly comfortable. I do feel like the buckles to hook on the traps to tighten may wear over time. I’m the type who likes to feel the bag tight on my back I know there are people who prefer to wear their bags more loose like it’s going to fall off, I’ll never understand why, and how that can be possibly comfortable. Anyways side track. I like placing my thumbs 👍🏾 behind the buckle it’s like instinct. (Place bag on back-pull down on straps to tighten-place thumbs behind buckle- walk off 😎 it’s just how I do it and what makes me comfortable. The first few times there was no problems but lately it feels like it’s beginning to loosen when I place my thumbs there. Hopefully it doesn’t continue to do that or I might have to stop putting them there. Which will be hard seeing that I do it impulsively sometimes without knowing it.The hook compartment that house the hook to place the bag on a bike rack. I wished they were modular, and was removable. Sadly it’s stationary and not going anywhere anytime soon. Or if there was actual padding to cover it or something like styrofoam whatever to not make it feel like knives pushing up against your back when dresses lightly. During the colder seasons when I wear heavy coats and thick clothing it’s not as noticeable but with a backpack you want to not feel like you have it on, that’s when it’s super comfortable it won’t feel like it’s there and you might not want to take it off, but it’s like I can’t get to my destination fast enough to take off the bag. And I can’t place it on my bike rack because it’s too thick. Maybe I might get a different rack and place it up front and I won’t have to worry about it but it seems like a hassle. We’ll see how things play out in time. But because I am not using it, just feels gimmicky. Not all customers use the products the same and if they were more modular I feel like it would’ve fit the majority because everyone uses it differently and it would accommodate everyone and all their different needs.I don’t like that it stained easily, luckily you can’t see from the pictures I provided which is good but I still know it’s there, and that’s from lightly placing it down somewhere I don’t even remember and when trying to scrub it out it’s like it’s imbedded into it. So be careful where you place the bag and how hard you place it down. The material is good against water but solid materials forget about it. I like the color so I don’t mind keeping it, and I’m sure I’m passed the return date anyway and it’s always a hassle when returning products especially when it’s not free return. So whatever hopefully in time it doesn’t get worse.Lastly the small pocket on top I can’t confirm yet but the black plastic thing that the zipper locks into doesn’t seem secure I could’ve sworn after testing out the waterproofing in this bipolar weather up here… the main big pocket was fine as you can see in the pictures but that small pocket, I wouldn’t put anything valuable in there when I put my hands in it felt moist and I can’t say that rain water got in for sure or if it was just condensation from my body heat and the cold water from the rain but it shouldn’t matter because the main pocket is the same material and it didn’t have that problem. Not sure what’s going on there but I don’t like it I find myself using it less or placing things there that aren’t electric or has little value. Which sucks because what if I want to put something there that I want to easily access that I don’t want to put in the main area that’s more secure?! I can’t and have to put it in the main big pocket that can be a hassle to get to because I have to unwrap it to get to it and if I’m somewhere crowded there’s no privacy or if I’m outside and it’s raining I’ll risk wetting more of my stuff which I don’t want to. It’s not a bad bag obviously I’m still going to keep it. So if you aren’t in an area that rains a lot I don’t see why you won’t get it. And if you have a smaller rack on your bike even better you can use it and tell me how strong those hooks are.👌🏾 I just wish it was more modular(removable parts) as I stated before instead of having stuff in place to make me feel like I don’t have a choice as to how I get to use my own bag.